ALI YARI , M. .; MODIRI, M.; KHALILI DAMGHANI , K. .; FATHI HAFSHJANI , K. . Measuring Customer Satisfaction Using Multi-Criteria Analysis Model of Customer Satisfaction to Evaluate Product Lines (Case Study: Kaveh Glass Industrial Group). Journal of Information and Organizational Sciences, [S. l.], v. 47, n. 2, 2023. DOI: 10.31341/jios.47.2.3. Disponível em: //jios.foi.hr/index.php/jios/article/view/1796. Acesso em: 20 may. 2024.