TY - JOUR AU - Delic, Daniel AU - Lenz, Hans-J. PY - 2008/07/04 Y2 - 2024/03/29 TI - Benchmarking User Perceived Impact for Web Portal Success Evaluation JF - Journal of Information and Organizational Sciences JA - J. inf. organ. sci. (Online) VL - 32 IS - 1 SE - Articles DO - UR - //jios.foi.hr/index.php/jios/article/view/53 SP - AB - We describe an approach for success evaluation of Web portals by benchmarking user perceived impact with Multiple-Criteria Decision Analysis (MCDA). For impact measurement a questionnaire is used. The method is applied in a case study of four eGovernment portals and results are discussed. ER -