ROSALINA; NOOR LEES ISMAIL; GENTA SAHURI; JOSEPH TEDJA NUGRAHA WIBAWA. Embedding Retrieval-Augmented Generation into SME Customer Communication Work Practices. Journal of Information and Organizational Sciences, [S. l.], v. 50, n. 1, 2026. DOI: 10.31341/jios.50.1.12. Disponível em: //jios.foi.hr/index.php/jios/article/view/2581. Acesso em: 18 aug. 2026.