The Impact of Transformation in Higher Education: Introductory of New Technology, Is It Good or Bad?

Abstract

This study examines the impact of transformation in higher education, in particular on the introduction of new technology to students in Malaysia. This study is unique as it focuses on usage and technology resistance. Another uniqueness of the study is that technology resistance is measured by non-technology and post-technology antecedents, which have yet to be discovered by existing studies. These factors could potentially influence students to refrain from using technology in their studies, as many previous studies only focus on usage. Furthermore, prior research should have classified different types of resistance that cause significant knowledge gaps in technology education. A survey of 156 respondents concluded that antecedents of non-technology usage do lead to resistance. Post-technology usage, similarly, does influence resistance. As expected, the usage of technology influenced students' performances. Finally, resistance to technology did not affect students' performance. This is likely the first study to examine the impact of transformation in education and classify the antecedents of technology resistance into two categories: non-technology usage and post-technology usage. This research will help policymakers understand how students react to educational transformations. Adding technology could improve how well students do in university, but it could also hurt how well they do in university.