Unlearning/Relearning in Processesof Business Information Systems Innovation

  • Maurizio Pighin Department of Mathematics and Computer Science University of Udine - Italy
  • Anna Marzona Department of Mathematics and Computer Science University of Udine - Italy
Keywords: Information Systems Innovation, Unlearning, Resistance to change

Abstract

Unlearning is defined as throwing away concepts learnt in the past to give space for possible new learning. The learning process that supports deep change should be composed by different unlearning-learning phases, both at the individual level and at a more general organizational level. Must unlearning and relearning concepts be explicitly considered in business process reengineering based on the reorganization of information systems? This paper tries to answer this question, by describing the impact of change in information systems on the knowledge model of an organization. The analysis of a recent case study of information systems innovation, permit us to highlight common deficiencies in the design of information systems reengineering processes, particularly in SME. The paper ends with the suggestion of “good practices” that could permit the success of innovation processes by reducing the risk of failure due to excessive resistance to change.

Author Biography

Maurizio Pighin, Department of Mathematics and Computer Science University of Udine - Italy

Maurizio Pighin is a Professor in the Department of Mathematics and Computer Science of the University of Udine, and currently teaches advanced courses of Software Engineering and Information Systems.

His major research interests are in the area of Software Engineering and Information Systems

He worked particularly in Predictive Software Metrics, Automatic Test, Software Reuse and Human Resources Organization, Impact of data-quality on Data Warehouse and related decision-making process. He worked at  several national and  international research and development projects in the area of Software Engineering and Information systems. He is a referee of various international journals and conferences.

He has been involved in the organization of some important events in the fields of Software Engineering and Information Systems.

 

Published
2011-06-27
Section
Articles